How to Talk to Your IT Clients About Switching to VoIP
A practical guide for IT MSPs and IT consultants on how to bring up switching to VoIP with your clients, handle objections, and close the deal without being pushy.
The Small Business Owner’s Guide to Auto Attendants and Call Routing
Set up professional auto attendants and call routing for your small business. Real examples from law firms, contractors, and medical offices.
What Is Managed VoIP and Why Do Small Businesses Need It?
Managed VoIP gives small businesses enterprise-grade phone service without the IT headaches. Learn what managed VoIP includes and why it is the smart choice for growing businesses.
How To Choose the Best Business Phone System for Your Small Business
Choosing a business phone system for your small business can be overwhelming. Technical jargon, feature lists that read like novels, and sales pitches that promise the moon complicate the process. The truth is simpler: your phone system needs to work reliably, support your team, and grow with your business. That’s it. This guide cuts through […]
Why Business Call Forwarding to a Personal Cell Phone Is a Mistake (And What to Do Instead)
It is one of the most common requests we get from new customers: “Can you just forward my calls to my cell phone?” We understand the thinking. You want to make sure you never miss a call. You are out of the office, on the road, working from home. Call forwarding sounds like a simple […]
Managed VoIP vs. Reselling DIY VoIP – 4 Things Your MSP Needs to Know
DIY VoIP sounds like better margins until you factor in the support burden, staffing costs, and client churn. Here is why managed VoIP wins for most MSPs.
What is VoIP and How Does It Work for My Small Business?
You’ve probably heard the term VoIP thrown around in business conversations, but what exactly does it mean? Voice over Internet Protocol, or VoIP, is simply a way to make phone calls using your internet connection instead of traditional phone lines. For small businesses, it’s become the go-to choice for cost-effective, feature-rich communication. Let’s break down […]
Why MSPs Shouldn’t Bundle VoIP with IT Services
Some MSPs bundle VoIP with IT services to simplify billing for their clients, but this approach often leads to compliance issues, support confusion, and unexpected service disruptions. In this article, we break down the risks of trying to bundle VoIP with your managed services.
Top Resources to Help Massachusetts Small Businesses Grow
There are over 700,000 small businesses in Massachusetts, representing over 40 percent of the state’s workforce. Our VoIP service was designed specifically for small businesses and given how many of our customers live and work in Massachusetts, we wanted to put together a list of resources available for this market. You can find a wide […]
Office Move Made Easy with VoIP
An office move is a logistical challenge. Between coordinating movers, setting up internet, and ensuring a smooth transition for employees, one thing that often gets overlooked—until it becomes a problem—is the phone system. If you’re still using a traditional phone system bolted into a closet, moving can be a costly and complex process. But what […]